Customer Testimonials

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DealerRater Jul 27, 2021

Mike Alemanni at the Derby store was great & he had to work for his money too with me! It took me forever, several months, to decide on something but Mike was great the whole way thru! Very easy to talk to, sense of humor, if he didn't know the answer, he found out! I would definitely go back & ask for Mike if I'm ever in the market again! Thanks Mike! 😊

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DealerRater Jul 21, 2021

So long story short. I was looking for a new Chrysler Pacifica and had some pretty rough experience with transparency at the two dealers I had shopped at. I found a used limited, which was actually a higher trim level then I had been looking but loved the van. The van was on their lot in Augusta. I sent in an inquiry on Sunday not expecting to hear back until Monday. About an hour later Evan responded to me and answered a few questions and offered to bring it to the derby lot because I was in Wellington which was ...

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DealerRater Jun 30, 2021

Great no pressure buying experience. Jamie Davis was excellent to deal with and is someone I would consider a good friend now. Also I might add the whole staff at at Don Hattan Ford in Augusta was pleasure to deal with. 😎

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DealerRater Jun 8, 2021

If you want an efficient and smooth vehicle buying experience go see Leigh, she will take care of you!! This was by far the best buying experience I have ever had!!!

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DealerRater Jun 3, 2021

My old truck had recently quit working and was going to be too expensive to repair. I called Don Hattan and spoke with Tom. He took down all my information and with the finance officer found a vehicle that I could afford. Tom brought my 2018 Jeep Compass to me even though I live 20 miles away for a test drive. Tom answered all my questions and was a joy to work with on my used car purchase. He is an exemplary employee and went above and beyond to make my car purchase enjoyable. If you need a new or used car ...

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DealerRater May 26, 2021

This was probably the most relaxed and actually enjoyable vehicle purchase I've made over the last 30 years. Leigh Fisher was our sales person and she listened carefully to my criteria for a vehicle. She did not waste my time by showing me or trying to pressure me into accepting "less" features. Very honest and very knowledgeable regarding the inventory at the Augusta dealership. The next day when I called to let her know I wanted to buy the Rogue Sport, she had everything ready when we arrived. Thad in Finance was also friendly and helpful even though ...

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DealerRater May 11, 2021

I had a very busy day ahead of me, Chris Upton was complimentary & efficient. He made my day with his customer service & a new car!!

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DealerRater Apr 21, 2021

This my second car that I have purchased here and I am pleased with the treatment from all concerned in my purchasing experience. I would certainly return next time I am interested in trading autos.

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DealerRater Apr 8, 2021

Don Hattan is always a great experience . They always put the customer first in everything they do. You can't find service like this just anywhere. It starts with attitude and everyone at Don Hattan has a great attitude.

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DealerRater Feb 16, 2021

Great service all around left very happy. Take my car there all the time and will continue to do so. Five star service. Thank you

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DealerRater Dec 29, 2020

Mike and Gavin Jimenez went out of their way to help me with my purchase of the 2005 Ford F150. When I couldn't get off work to take delivery of the truck, they arranged to have it delivered. When I had a problem with the truck they saw that I was accommodated immediately. They called to check on me and the truck on two occations.

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DealerRater Nov 29, 2020

Best vehicle buying experience I’ve ever had. Everyone I dealt with was not only knowledgeable, but friendly. I’m very impressed and satisfied. 10/10!

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DealerRater Sep 3, 2020

Michael was very helpful and helped me to find the vehicle that best suited my needs. The car was a great price and well under kbb value. Good company great employee

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DealerRater Aug 1, 2020

Wonderful folks to work with! I’ll be back to trade again in the future. Joe, Kyle, and Thad are first rate in the sakes and finance departments.

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DealerRater Mar 28, 2020

Came, in as a repeat customer, Very happy with the service, this time. I really Appreciate Christian Jensen!!! Awesome! Thanks, We will definitely be back!

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DealerRater Mar 20, 2020

Less than an hour to have my oil changed, tires rotated and the car washed. Clean waiting area with coffee minus the snacks they said were available. Thank you Don Hattan. I’ll be back.

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DealerRater Mar 2, 2020

Found the perfect car for my needs. Olivia Klein went out of her way to get us the one we wanted. The car we looked at online was in Augusta and she drove us there. She had me drive it back and I fell in love with it. She worked it out so we could drive it home that night.

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DealerRater Feb 7, 2020

Purchased a new truck from Don Hattan in Park City, Kansas. Nick Brown was really great to work with. During price negotiations he took the time to ensure we understood details of the offer and worked with us to ensure we were satisfied with our purchase. Went above and beyond to get things done. Also, we appreciated Christian Jensen's time and effort helping us with warranty options as well as financing. He really worked to make us a great deal with regard to the warranty and handled all of the paperwork. Great bunch of people to work with. Felt ...

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DealerRater Jan 17, 2020

OscarRayo was very kind and helpful, not at all pushy.For first time vehicle purchasers, this was a good and uneventful experience. The finance options were clear and Christian Jensen got us in and out without any problems.

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DealerRater Jan 14, 2020

the salesman (Gavin)was very knowledgeable about what they had and the finance guy (Raymond)was extremely helpful with the numbers and getting the best interest rate possible.

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DealerRater Dec 16, 2019

Buying my first car and Darin made it simple to decide what I was looking for give me plenty of options. Was able to discuss a deal and warranty for the car on the same day and was able to drive off the lot with my new car within a few hours. Customer service was friendly and was willing to help with whatever questions I had. Definitely would recommend buying from here again.

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DealerRater Sep 1, 2019

I am not a fan of car dealership, especially knowing how slimy they can be. I had mike at the derby location and couldnt asked or a better experience or even sale man. Everyone was welcoming and I got my vechile down what i needed to etc

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DealerRater Jul 17, 2019

There's nothing I dread more than sitting and waiting while my oil gets changed so when I do go in to get it done I am, admittedly, already in a bit of a "mood", so to speak. I made an appointment, for the first time, at Don Hattan in Derby and when I walked in at the service center the smiling young lady greeted me by name! So, the experience starts off very pleasant. Made me feel like they for sure knew I was coming and would be getting right on with the oil change! And, yep, ...

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DealerRater Apr 1, 2019

This salesmen spent time with me to make sure that I found the perfect vehicle and made the process super easy. He did what he had to do to make my car buying experienice perfect. I would recomend him to anyone for the best car buy out there.

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DealerRater Mar 7, 2019

I bought a used car in this car dealer. I Encountered a few problem with the car, ofcourse its a used car already, problem arises. Whats GOOD with them is that they will really stepped up on dealing with it and fixed the problem, making you fill that they are dedicated to fixed it and make things right..problem fixed...satisfied customer...Oscar Rayo is a big help....

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DealerRater Mar 3, 2019

Alex Manzanera is great 👍 He took the time to look the inventory to find us the perfect truck for us. We will see them again 😁

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DealerRater Jan 5, 2019

My husband and I worked with Mike Alemanni in Derby to buy a used first car for our son. He was very personable and patient with us. He was straight forward and got the price down where we wanted it. He answered all our questions and was thorough. We were in and out in two hours with a nicely cleaned up vehicle.

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DealerRater Jul 17, 2018

My wife and I purchased a vehicle from the Derby Don Hattan dealership. Or sales person was Mark Prentice and he was a pleasure to work with. Mark is a true professional answered all of our questions, and was not pushy. Everyone at the dealership was kind and helpful. Don Hattan provided professional service and I would highly recommend them.

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DealerRater Jun 20, 2018

We came there already preapproved to buy a used car. Our bank wanted them to come down just 8%, which they wouldn't do, because it was already at book value. After talking it over with Michael Alemanni, my wife and I decided to go ahead and try to let them get us in the car, because it is a REALLY nice car. And, to our surprise, we were approved with no down payment and our payments are low enough to not break our budget. We couldn't have asked for better treatment from Miceal, or Don Hattan..

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DealerRater Apr 7, 2018

Purchased a new Ford F150 Limited 4-5-18. Our salesman name was Eddy and he was honest, helpful and very knowledgeable. The staff was helpful and are getting their feet under them at this new Ford dealership in Augusta, Ks.

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DealerRater Mar 4, 2018

I recently phoned Don Hattan expressing my interest in an 09 Silverado. Lindsey took my call and after my 2.5 hour drive Lindsey met me at the door and walked me through the entire process. She explained all my purchase options, took my offer to a sales manager who negotiated my trade in and purchase in an honest, fair, no pressure manner. I left Don Hattan with a nice truck and verbal assurance to call with any issues I might find in my truck.

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DealerRater May 28, 2017

My husband and I drove several hours to search for a new family vehicle in the Wichita area. Tom Rogers greeted us as we entered the dealership, and offered a very professional experience as we shopped. He was friendly, knowledgeable and didn't pressure us to purchase. We ended up choosing a vehicle that serves our needs, and would highly recommend the dealership and Tom as a salesperson.

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DealerRater May 26, 2017

Bought new in 2011 , fantastic to deal with if you do your home work. Fun to work with, they bend over backwards to get you the best vehicle with the very best financing. Coming in to get a new truck this year as well. See you soon.

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DealerRater Apr 25, 2017

Dave was great to work with, and no pressure! Gave us plenty of options and took the time to explain the various model on the lot. Montana, the Manager on-site was extremely helpful in getting us to a price and payment that worked well. Wherever you shop for a vehicle, you can have the good/bad experience, but I have nothing but good to say about what we experienced here and love the Jeep!

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DealerRater Feb 9, 2017

My salesman, Alex, was knowledgable, helpful, friendly, and honest. He set no unrealistic expectations. He came in on his day off to help me finalize the purchase. Chris, in finance, was quick and friendly. I had a great experience there. No pushy people. No pressure while I thought over the purchase. I would recommend Don Hatten Chevrolet to anyone who wants a positive, no hassle buying experience. I love the truck!

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DealerRater Jan 29, 2017

My wife and I stopped by Don Hattan Chevrolet on a cold and windy day last week to shop for a new pickup. We were greeted outside the showroom and directed to our internet sales contact, Dave Kampling. To make a long story short, Dave is a cheerful gentleman that we liked immediately. Dave worked diligently to find the truck to fit our needs. We took a test drive, presented our trade-in and left for the day to "think about it". My wife and I decided the the truck we drove was the one we wanted and researched ...

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DealerRater Jan 25, 2017

I was greeted by tom rogers when i got out my car today told him what i was looking for and he was very helpful tested a 2013 fusion and bought it sat with me while i was waiting for my paperwork and we talked very nice guy not used to that kind service u get at a dealership everyone i spoke to today were awsome thank you tom i love my car

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DealerRater Sep 30, 2016

Noah, Timm and Don were all wonderful!!! Not like any other dealership that I have been to. I would recommend Don Hattan to everybody! Timm even programmed my phone to my car. 🙂

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DealerRater Aug 30, 2016

After driving on the lot for my first time I could tell which salesman was going to give me a good feeling and not to just take my money. Christian Jensen worked hard to find what I wanted and kept his word when he told me I would get the money I needed out of my truck. One thing stuck out the most for this dealership, they Wash Your Vehicle after service nice touch Don Hattan it seems simple but it really is a nice touch. The management deserves some nice raves as they also kept their promise that "...

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DealerRater Aug 1, 2016

Great place to shop. The staff is very friendly and they offer vehicles at very competitive prices and a great experience. I will recommend them to anyone.

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DealerRater Jun 15, 2016

Eldorado branch was very helpful everyone seemed to be working hard to get me the truck I wanted. Great buying experience. Felt very satisfied driving home in my new truck.

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DealerRater Jun 15, 2016

They promised me a free oil change and tire rotation, but I got much more. They gave me extra changes, car wash, vacuumed the car, ladies day which included free massage and free manicure!! The customer service is amazing and make you feel welcomed!

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DealerRater May 25, 2016

I was greeted by Josh when I arrived. Told him the payment I could do and the vehicle I was wanting. He helped me out. Great team at the Eldorado location.

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DealerRater Apr 30, 2016

I was so nervous buying my first car and they were awesome at helping me!! I didn't feel cheated or dissappointed in my car!! I even received a check because my bank wrote a check that was more than what we agreed on! I would recommend this dealership to friends.

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DealerRater Apr 17, 2016

Randy betzold was great. He made it quick and easy to get the car i wanted and he was really nice. Got us in and out in 2 hours.

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DealerRater Mar 11, 2016

Had a good experience came in to look for a gmc Sierra was helped by Bridget she was able to answer all my questions I had, I definitely be will be coming back to to purchase my next vehicle at this dealership and would recommend it if looking for good customer service.

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DealerRater Aug 20, 2015

Candace at the El Dorado office has been such an amazing help for us. She had made the process of buying our Acadia so easy! I used to dread car shopping but after the experience with her and the rest of the team here I don't anymore. I will definitely recommend them to anyone I know who is looking for a new or used vehicle!

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DealerRater Jun 8, 2015

I just went in to test drive a car right! No drove away with a New 2015 Sonic LT. The Salesman CJ Morawitz was excellent no pressure and so funny. He was kind, patient and I had an excellent experience at Don Hattan. CJ was very knowledgeable about the vehicle and explained everything on the car to make sure that I had all of the bells and whistles I wanted. Then he went the extra mile to get me the best trade-in ever and keep my payments where I needed them. He set be up with Andy the finance guy and ...

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DealerRater Nov 25, 2014

I would recommend Don Hattan, I worked with Kyle and he was simply amazing! Worked with me on pricing, finding me a good quality vehicle, and kept in contact as needed. He's absolutely the Best Salesman there and I know he can help you too, I would recommend asking for him when visiting.

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DealerRater Sep 10, 2014

I purchased a 2014 Equinox from don hatton chev.' Frankly one of the main reasons was the knowledge, freindllness and desire to help me. of Scott Lunsford. He was very helpful. I can recommend Don Hatton and Scott if you want a car. Jim Yoxall, Maize Ks.

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DealerRater Apr 7, 2014

I purchased a 2008 Silverado Z-71 Crew Cab back in August 2008 from Don Hatton and it was undoubtedly the best overall experence that I've ever had buying a vehicle. The price was terrific and they worked with me as much as they could to make sure that I got the best deal possible. Low pressure sales and friendly people. I almost felt guilty leaving the lot with my truck because I got such a solid deal. More recently, I tried to purchase a used BMW from them. Although we didn't end up closing the deal, they were open and ...

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DealerRater Sep 12, 2013

Jesus and Cody are 2nd to non on customer service and work diligently to get their customers in to the vehicle they want. We are very happy with our 2014 Traverse LTZ!!

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DealerRater Dec 24, 2012

I recently purchased a vehicle this month from your dealership. I had been car shopping at other local dealers. Compared to them, I was extremely pleased with you guys. I was treated promptly from the moment I arrived. My salesman Bryan Ellis was friendly, knowledgeable, and great to work with. My trade-in was appraised quickly and at a fair price. The price of my purchased vehicle was the best locally. Financing was able to lock in a very low interest rate to get me to the monthly payment I wanted. You guys far exceeded my expectations and Bryan did a ...

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DealerRater Nov 4, 2012

Another A+ visit to Don Hattan's service department! A big thank you to Jeff Henderson, who once again went above and beyond to make sure that what I needed done was done right, done on time, and stayed within my budget. Whether it has been for a routine oil change or my most recent visit for four new tires, I leave completely satisfied with the service and customer service that I have received. I will definitely be back. Thanks! Sara Chambers

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DealerRater Aug 5, 2012

To repair my truck longer than expected, but Jeff keep me informed each dayof the activity on the truck. The repair made the motor run like new. Jeff keep me infromed about the repair cost, so no suprise when I paid the repair bill. I fell jeff went the extra mile in customer care. Jeff and JT came in on Saturday morning to finsh up the repair work. I talk to JT about the repair and he took the time to explane the problen and the repair. I fell they both work very hard to privide the great customer service. ...

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DealerRater Jul 8, 2012

Bought my granddaughter a pickup to take to college. Everyone there was friendly and very informative. Even at. 106 degrees. A big thanks to Don Hatton and his crew. I especially like the message recliners. Wish I could have brought one home... A satisfied. Customer .......

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DealerRater Jun 29, 2012

Overall, it was a good experience. We test drove the car we were interested in & then found a better one listed on line a few days later & went back to see it. The salesman almost lost the deal by trying to tell us that the remaining factory warranty on the car was 50% on parts & labor when it was supposed to be 100% on both. We had our own financing so we weren't there very long. There was some repairs needed on the 3rd row seats, so an appt. was set up to get the work done. Also, ...

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DealerRater Oct 30, 2011

The best car buying experience I've ever had. We reached a very fair price over the phone, I came in and drove the vehicle and bought it. No waste of time back and forth haggling, just straight business.

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DealerRater Oct 23, 2011

My Husband and I came in to look for a new automotive together.The one that we originally looked at was not going to work with in our finance.So instead of Kyle and Ulysiss turning us away they sat down with us and gave us a few better options.After discussing our option's and want's and concerns in the vehicle that we were looking for,they pulled a few out of there pocket and we Found the one that we liked and that would work for us.I thank them so much for there Knowledge and patience ...

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DealerRater Oct 10, 2011

This was a fun experience!!! We were actually just looking, but they offered us a deal that we could not pass up!!! Would definately buy from again!!!

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DealerRater Oct 7, 2011

I found a car on AutoTrader that really captured my interest. I called and spoke with Jeremy - lots of times! He was very helpful, responsive, thorough. This was especially important because I live in Gulf Shores, Alabama, and I needed to know a lot about the car before I spent the time, energy, $$ to go to Wichita. Once there, Jeremy took care of me big time - picked me up at the airport (in the car!) and gave me his full attention while I thoroughly "kicked tires and shut doors". I was very impressed with the car ('98 ...

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DealerRater Sep 14, 2011

My husband and I visited numerous dealerships in Wichita and surrounding areas all of which thought they knew what we wanted but Kyle helped us find what we were really looking for in a price we could afford. I went to Don Hattan by myself with a baby and 4 year old which it was raining and Kyle offered to drive us around and hold aan umbrella while we were just looking with no guarantee we were going to buy anything. We were very happy with the service from both Kyle and Ulises and will definitely be buying our next vehicle ...

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DealerRater Sep 2, 2011

These guys are fantastic!!!! We came in on Saturday and the place was super busy. It looked like all the sales people were busy, so I parked, got out to look at cars, and out of nowhere comes this guy with spiky hair. At first I thought oh dang here is one of those guys you see on tv that sells cars, but when he got to me he said his name was Daylan and was one of the managers, and all he wanted to do was let me know that eberyone was with a guest and that he would ...

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DealerRater Aug 19, 2011

We came in just to browse but Chad helped find me a good car for college at a great price. He was very helpful and was always up front with us. Chad is honest and really listened to what we wanted. I would definitely come back to get another car from Don Hattan.

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DealerRater Jun 28, 2011

I want to express my appreciation to the management of Don Hattan Chevrolet located at 6000 Hattan Drive, Wichita, Kansas for the excellent service I received. I called to set up an appointment on a Monday morning to request an appointment the same day. Although they were very busy, Matt Bryant made the time to squeeze me for the same day service. Upon arriving at the Don Hattan Service Center, I was met by Matt Bryant who walked me though the process. He ensured that my vehicle was expeditiously taken in for repair and showed me where I could comfortably wait ...

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DealerRater Jun 20, 2011

The customer service was amazing. They weren't pressuring me into buy "any vehicle", but the vehicle that best suited my needs. I will definitely be returning!

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DealerRater May 19, 2011

It was a great experience. We were on the same page as far as everything, price, vehicle,etc. I would recommend this dealership to anyone who wants a easy going atmosphere. They were great on my trade-in, it was a honest and generous offer. I would come back again and probably will for all my needs.

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DealerRater May 19, 2011

I have used Don Hattan for several years and have always been Very Pleased! They always have gone out of their way to make sure everything was handled correctly, on time, with a smile and have a clean car to drive away. I have sent several friends to buy and everyone was more than happy.

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DealerRater Mar 28, 2011

I hate the car buying experience. It takes forever. We came in not really intending to buy a car. This experience was the best I could expect. Daylan made the financing part (which is always the worst part) great. He was fast and got us the best possible deal. He wasn't pushy which I appreciated. We were there late in the evening and everyone was very happy to stay and help. The only thing that could be better is that nobody called us with our service time to fix the tire which was part of the deal. I would ...

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DealerRater Mar 21, 2011

Contacted Don Hattan to find 2011 Camero with moon roof and etc...that we wanted - Seth Boyd took the ball into his own court and proceeded to call and e-mail ended up just ordering a brand new one with the help of Seth, (even though he did reearch and found a couple fitting our description of what we wanted) THANK YOU Again so Much Seth Boyd for being so helpful and Making this happen for The McKenzie's!!!! Great Job, Very Friendly and Professional at what he does, Making people Happy!~ Thanks Again Seth!!!! Russell and Tina McKenzie

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DealerRater Mar 20, 2011

Bought my second used car from them. Found the cars online at a great price. They had very good pictures of it. Was pleased with the quick transaction. Have had all my follow up service with the dealership. They even washed my car for me! Would definitively recommend.

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